Chapters
Transcript
Episode notes
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Introduction
00:00 • 2min
Engineering - The Highest Earning Power
01:51 • 2min
College Courses to Develop the Highest Priced Ability
03:50 • 2min
A Practical Working Handbook on Human Relations
05:22 • 2min
How to Win Friends and Influence People
07:33 • 2min
How to Increase Sales With These Principles
09:33 • 2min
The Art of Influencing People
11:11 • 2min
How to Win Friends and Influence People by Dale Carnegie
12:54 • 2min
Two Gun Crowley
14:43 • 2min
Is This What I Get for Killing People?
16:20 • 2min
Why You Shouldn't Blame Yourself for Anything
18:17 • 2min
The Importance of Criticism in the Workplace
19:58 • 2min
The Teapot Dome Oil Scandal
21:35 • 2min
The Teapot Dome Scandal Ruined the Harding Administration
23:12 • 2min
The Secret of Lincoln's Success in Dealing With People
25:18 • 2min
Lincoln's Poems and Letters Revealed
27:07 • 2min
What Did General Mead Do?
28:49 • 2min
Lincoln's Letter to Mead
31:03 • 2min
Lincoln's Letters Turned the Paper Brown
33:13 • 2min
How to Make a Difference in the World
35:32 • 2min
The Secret of a Great Man
37:24 • 2min
Father Forgets
39:08 • 2min
Father Forgets by W. Livingston Larned
40:40 • 2min
A Little Boy, a Little Boy
42:22 • 2min
The Only Way I Can Get You to Do Anything Is by Making You Want to Do It
44:32 • 3min
The Desire for a Feeling of Importance
47:09 • 2min
The Desire for a Feeling of Importance
48:52 • 2min
The Difference Between Dylinger and Rockefeller
50:44 • 2min
Why Do People Go Insane?
52:34 • 2min
Why Do People Go Insane?
54:45 • 3min
Charles Schwab's Secret
57:20 • 2min
What to Average People?
59:02 • 2min
The Power of Appreciation
01:01:19 • 1min
The Importance of Food in the Workplace
01:02:48 • 2min
The Difference Between Appreciation and Flattery
01:04:32 • 3min
A New Way of Life
01:07:05 • 2min
Honest Appreciation Gets Results
01:08:44 • 3min
How to Get the Most Out of Your Fish
01:11:15 • 2min
The Only Way on Earth to Influence Others Is to Talk About What You Want
01:13:18 • 2min
Persuasion Is the Only Way to Influence People
01:14:54 • 2min
How to Persuade Someone to Do Something
01:17:17 • 2min
The Advantages and Disadvantages of Increasing Your Ballroom Rent
01:18:53 • 2min
The Fine Art of Human Relationships
01:20:32 • 2min
The Secretive Success of Henry Ford
01:22:10 • 2min
You Are Big and Rich and Right at the Top Are You?
01:23:45 • 2min
A Letter to the Editor of the Blankville Journal
01:25:53 • 2min
The Superintendent of a Large Freight Terminal to a Student of This Course
01:27:28 • 2min
How to Rewrite a Letter to Asa Rago's Sons Incorporated
01:29:00 • 2min
The Letter to 12 Banks in Phoenix
01:30:43 • 3min
Salespeople Are Always Thinking Only of What They Want
01:33:14 • 2min
The Rare Individual Who Serves Others Has a Great Advantage
01:35:00 • 2min
The Principle of Arousing an Eager Want
01:36:55 • 2min
How to Arouse an Eager Want in the Other Person
01:38:42 • 2min
What Does the Little Boy Want?
01:40:43 • 2min
How Can We Wet This Bed?
01:42:33 • 2min
How to Make People Like You
01:44:36 • 2min
How to Win Friends
01:47:04 • 3min
What Life Should Mean to You by Alfred Adler
01:49:48 • 2min
The Secret of a Successful Writer of Stories
01:51:19 • 3min
Theodore Roosevelt, the Hero to His Valet
01:54:38 • 2min
Roosevelt's Honest Sense of Honesty
01:56:21 • 2min
How to Win the Attention and Time of Even the Most Sought After People by Being Genuinely Interested in Others
01:57:54 • 2min
How to Win Friends and Influence People
01:59:37 • 2min
How to Make Friends on the Telephone
02:01:36 • 2min
How to Win Friends for Your Company
02:03:09 • 2min
I Don't Know What to Do
02:04:44 • 2min
The Chain Store Is Doing More Harm Than Good
02:06:30 • 2min
A Nurse's Special Interest in Me Changed My Life
02:08:14 • 1min
How to Make a Good First Impression on Others
02:09:42 • 2min
The Smile of a Baby
02:11:50 • 2min
The Power of a Smile
02:13:57 • 2min
Have Fun Meeting People
02:16:02 • 2min
I Have a New Philosophy of Human Relations
02:17:40 • 2min
You Don't Feel Like Smiling?
02:19:13 • 2min
How to Make Friends With Other Employees in the Company
02:21:24 • 3min
The Value of a Smile at Christmas
02:24:06 • 1min
Principle 2: Smile
02:25:34 • 2min
Jim Farley's System for Remembering People's First Names
02:27:15 • 2min
Jim Farley's Personal Letters to People
02:28:50 • 2min
Andrew Carnegie's Name
02:30:28 • 2min
The Steel King Remembers the Leap of the Rabbits
02:32:15 • 2min
The Secret of Andrew Carnegie
02:34:07 • 2min
The Names of the People
02:35:46 • 2min
How to Remember a Donor's Name
02:37:27 • 2min
Remembering a Voter's Name Is Statemanship
02:39:06 • 5min
The Name Will Work Magic in Any Language
02:43:36 • 1min
I Was a Botanist, and I Was an Interesting Conversationalist
02:45:05 • 2min
The Secret of a Successful Business Interview
02:46:50 • 2min
Listening to the Customer's Complaint
02:48:46 • 1min
The Chronic Kicker, Even the Most Violent Critic
02:50:15 • 2min
The Detmer Woolen Company
02:52:05 • 2min
The Last Thing I'd Expected Me to Say
02:54:06 • 2min
How Did Edward Bock Get His Start?
02:55:42 • 2min
The Importance of Listening
02:57:12 • 2min
How to Make People Shun You and Even Despise You
02:58:45 • 3min
How to Talk About the Things You Love Most
03:01:33 • 2min
The Boy Scouts and the Jamboree in Europe
03:03:17 • 2min
Is This a Valuable Technique to Use in Business?
03:05:17 • 3min
How to Talk in Terms of the Other Person's Interests
03:07:54 • 2min
How to Make People Like You Instantly
03:10:14 • 2min
The Most Important Law of Human Conduct
03:12:13 • 2min
Do Unto Others, as You Would Have Others, Do
03:13:46 • 2min
Gratitude Is a Symbol of Authority
03:15:36 • 2min
Hall Caine's Memoirs
03:17:10 • 2min
You Are Important
03:18:48 • 2min
How Business People Apply the Principles of Appreciation With Remarkable Results
03:20:35 • 2min
I'm Going to Give This Car to You
03:22:13 • 2min
The Gift of a Packard
03:24:09 • 2min
George Eastman's Life and Achievements
03:25:59 • 2min
George Eastman, President of the United States of America
03:27:35 • 2min
James Adamson and George Eastman
03:29:27 • 2min
Six Ways to Make People Like You
03:31:39 • 4min
Is There a Divinity That Shapes Our Ends?
03:35:27 • 2min
The Only Way Under a High Heaven to Get the Best of an Argument
03:37:18 • 2min
How to Sell a White Truck
03:38:49 • 2min
You Can't Change Themselves, You Can Change Their Minds
03:40:25 • 2min
A Tax Inspector's Decision to Leave the Tax Return
03:42:04 • 2min
How to Keep a Disagreement From Become an Argument
03:44:17 • 2min
How to Disarm Your Opponents
03:45:59 • 2min
Why You Shouldn't Tell People They Are Wrong
03:47:36 • 2min
Don't Tell People They're Wrong
03:49:16 • 2min
I May Be Wrong, I Frequently Am, Let's Examine the Facts
03:50:56 • 2min
I Don't Want to Tell People They Are Wrong
03:52:45 • 2min
The Word, My, Is the Most Important One in Human Affairs
03:54:22 • 2min
Permit Oneself to Understand Another
03:56:07 • 2min
The Inequitous Habit of Argument
03:57:55 • 2min
You Know So Much That No Man Can Tell You Anything
03:59:28 • 2min
Ben Franklin's Methods Work in Business
04:01:09 • 1min
How to Make More Money by Producing More Yarns
04:02:36 • 2min
How to Stop a Hard Knocking Lumber Company From Losing Money Through Arguments
04:04:09 • 2min
Is Your Lumber Inspector Misinterpreting the Inspection Rules?
04:05:39 • 2min
How to Get a Buyer to Accept a Piece of White Pine
04:07:17 • 2min
How to Judge People by Their Own Principles
04:09:12 • 2min
Is That Dog Running Free in the Park Again?
04:11:06 • 2min
A Little Dog Like That Isn't Going to Harm Anyone, I Said.
04:12:43 • 2min
How to Avoid the Mistakes of a Commercial Artist
04:14:26 • 3min
The Mistakes of a Boss
04:17:15 • 2min
Pickett's Battle on Cemetery Ridge
04:19:04 • 2min
Pickett's Charge Was the Beginning of the End
04:20:54 • 2min
I Was Wrong, I Was Right, I Am Right
04:22:42 • 2min
What Could You Say to a Man Who Treated You Like That?
04:24:19 • 2min
The Truth of Woodrow Wilson's Statement
04:25:53 • 2min
Rockefeller's Red Letter Day
04:27:48 • 1min
The Fine Art of Making Friends Out of Enemies
04:29:17 • 2min
A Drop of Honey Catches More Flies Than a Gallon of Gallon
04:31:04 • 2min
It Will Be for the Jury to Consider
04:32:45 • 2min
I Don't Want to Move, I Want to Stay
04:34:25 • 2min
The Power of Public Relations
04:36:17 • 2min
How a Friendly Approach Saved a Company a Great Deal
04:37:50 • 3min
The Sun Tells the Wind That Gentleness and Friendlyness Are Always Stronger Than Fury and Force
04:40:58 • 2min
The Secret of Socrates
04:42:35 • 2min
No Response - The Most Difficult Handicap to Overcome
04:44:17 • 2min
How to Get a Customer to Say, Yes, Yes
04:46:11 • 3min
I Can't Put My Hand on Your Motors.
04:48:56 • 2min
How to Get a Customer to Say Yes, Yes
04:50:45 • 2min
The Socratic Method
04:52:31 • 3min
I Have Lost My Voice
04:55:37 • 2min
Letting the Other Person Do the Talking
04:57:15 • 2min
How to Start a Successful Business
04:58:50 • 1min
How to Find a Sales Representative for Your Firm
05:00:18 • 2min
When You Want Enemies, Let Your Friends Excel You
05:02:11 • 2min
Isn't It Time to Talk About Yourself?
05:03:46 • 2min
Wesson's New Approach to Selling
05:05:57 • 2min
I Don't Have to Sell You. He Buys.
05:07:35 • 2min
X-Ray Equipment - A Letter From a Manufacturer
05:09:07 • 2min
How House Influenced the President of the United States
05:10:41 • 2min
Woodrow Wilson's Technique
05:12:20 • 2min
How to Turn People Into Gold
05:14:23 • 2min
The Only Solid Foundation for Interpersonal Relationships
05:16:03 • 2min
Co-Operational Conversation Skills
05:17:39 • 2min
A Ride to the Fire Department
05:19:19 • 1min
Have a Good Time, Boys!
05:20:47 • 2min
Don't Make Enemies
05:22:41 • 2min
How to Make the Other Person Listen Attentively
05:24:25 • 2min
How to Get the Most Out of Your Own Selfishness
05:26:22 • 2min
I'm Sorry, Mr. Carnegie, That I Wrote as I Did.
05:28:10 • 2min
The Importance of Sympathy in the White House
05:30:19 • 2min
A Mother's Disappointment
05:32:04 • 2min
The Problem of Long Fingernails in Piano Teaching
05:34:03 • 2min
Do You Want to Learn to Play the Piano?
05:35:38 • 3min
Shelley Oppen - The Great Boss
05:38:12 • 2min
How to Win People to Your Way of Thinking
05:39:53 • 2min
I Still Don't Believe You Will Move
05:42:10 • 2min
How to Live Up to Your Lease
05:43:44 • 2min
Collecting Overdue Bills
05:45:44 • 2min
Do You Know What I'm Doing?
05:47:41 • 2min
The Movies Do It, TV Does It, Why Don't You Do It?
05:49:23 • 2min
Dramatize Your Ideas in Business
05:51:09 • 2min
How to Get a Boyfriend to See You at Work
05:53:12 • 2min
I Want to See James B. Boynton Again
05:55:24 • 2min
The Sixth Principle of Dramatization
05:57:17 • 2min
The Way to Get Things Done, Say Charles Schwab
05:59:06 • 2min
Sing-Sing
06:00:44 • 2min
How to Get the Most Out of Your Arguments
06:02:25 • 3min
Women Proof of Mercy
06:04:58 • 2min
McKinley's Speech to Lincoln
06:07:01 • 1min
Lincoln's Letter to General Hooker
06:08:30 • 2min
General Burnside, You Have Taken Counsel of Your Ambition and Thwarted the Government
06:10:32 • 2min
The Only Person in Brooklyn With Your Name
06:12:10 • 2min
The Subcontractor's Visit to Mint, Pennsylvania
06:13:41 • 2min