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HOW TO WIN FRIENDS & INFLUENCE PEOPLE - Commented Book

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CHAPTER

The Last Thing I'd Expected Me to Say

I assured him we would wipe the charge off the books and forget it. Since he wasn't going to buy from us anymore, I recommended some other woollen houses. He returned home in a softened mood, looked over his bills,. found one that had been mislaid, and sent us a check with his apologies. Later, when his wife presented him with a baby boy, he gave his son the middle name of Detmer. The man remained a friend and customer of the house until his death 22 years afterward.

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