You Are Not So Smart

143 - How to Talk to People About Things

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Dec 17, 2018
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ANECDOTE

Patio Fight Turned Into A Better Deal

  • Misha organized neighbors to stop a noisy patio but ended up negotiating with the councilor instead.
  • The final deal gave the bar a patio while dramatically reducing late-night noise.
INSIGHT

Positions Hide Underlying Interests

  • Misha notes people latch onto positions and forget their real interests.
  • That fixation often blocks creative solutions and makes conflicts costlier.
INSIGHT

Most Negotiations Aren't Zero-Sum

  • Misha stresses negotiations rarely have a fixed pie; value can be created.
  • Avoid treating deals as zero-sum if you want better mutual outcomes.
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