
WTF is with Nikhil Kamath
Ep #03 | WTF is E-commerce: Kishore Biyani, Udaan & Meesho Founders Reveal What Sells and What Doesn’t
Episode guests
Podcast summary created with Snipd AI
Quick takeaways
- Localization plays a crucial role in reaching India's diverse consumer base.
- Social media influencers are key to successful marketing strategies, particularly in reaching the younger generation.
- The future of commerce in India is likely to be driven by digital platforms and influencers.
- Understanding and catering to customers' daily and occasional wants and needs is crucial for selling products.
Deep dives
The Heterogeneity of India's Consumer Economy
India's consumer economy is divided into three parts: India one, the consuming class; India two, the serving class; and India three, farm laborers and factory workers. The challenge is to tap into India one, the consuming class, which is the most lucrative segment. Localization plays a crucial role in reaching this diverse consumer base.
The Rise of Social Media Influencers
Social media influencers have become an integral part of marketing strategies, particularly in reaching the younger generation. Consumers are increasingly being influenced by the content shared by influencers on platforms like Instagram and YouTube. Finding influencers who align with the brand's philosophy and connect with the target audience is key to successful marketing.
The Future of Commerce in India
The future of commerce in India is likely to be driven by digital platforms and influencers. Social media is changing the dynamics of marketing and information dissemination. As traditional channels lose their appeal, brands need to adapt to the digital landscape and leverage local influencers. The rise of micro-influencers and the focus on localization are important trends to watch.
The Power of Localization and India's Diverse Consumer Base
Localization is a significant factor in reaching India's diverse consumer base. Brands that understand the cultural nuances and preferences of different regions can effectively connect with consumers. Bollywood celebrities and cricketers are still influential, but consumers are increasingly influenced by micro-influencers who align with their values and aspirations. Understanding the heterogeneity of India's consumer economy is crucial for successful marketing strategies.
The potential of the wedding industry
The wedding industry in India is worth trillions of rupees, making it a significant part of the economy. With millions of families spending large sums of money on weddings, there is a tremendous opportunity for businesses in this sector.
The importance of consumer needs and aspirations
Successful products are those that fulfill the needs and desires of customers. Understanding and catering to customers' daily and occasional wants and needs is crucial for selling products. Additionally, products that offer a sense of vanity or fulfillment of ego tend to attract customers, particularly when selling high-value items.
The role of trends and consumer preferences
Staying up-to-date with current trends and consumer preferences is essential for businesses to succeed. The example of the rise of OTT platforms and the changing preferences of moviegoers highlights the importance of adapting to evolving consumer demands. By understanding what customers like and creating products that appeal to their preferences, businesses can stay relevant and thrive.
The future of e-commerce and the growth potential
E-commerce is a rapidly growing sector, and the future looks promising. As more people embrace online shopping, there is a significant opportunity for growth, particularly in India's emerging middle-class segment. By focusing on personalization, localization, and providing value-added services, e-commerce platforms can capture a larger market share and cater to the diverse needs and preferences of customers.
The art of selling isn’t simple, but Kishore Biyani - the legendary ‘father of modern retail’ in India; Vidit Aatrey - Co-Founder of the $5 billion dollar e-commerce company Meesho; and Sujeet Kumar - Founder of the B2B industry leader Udaan - make it look easy. They don’t always agree, though... Expect raw, in-depth, and sometimes heated insights into why some products fly off the (virtual) shelves while others fail, successes and failures on the journey to growing multi-billion dollar businesses, and why e-commerce is inescapable - we either sell or get sold to. Follow Nikhil here:- Twitter https://twitter.com/nikhilkamathcio/ Instagram https://www.instagram.com/nikhilkamathcio/ Facebook https://www.facebook.com/nikhilkamathcio/ Linkedin https://www.linkedin.com/in/nikhilkamathcio/ Koo https://www.kooapp.com/profile/Nikhilkamath
#KishoreBiyani - Founder of Future Group, Big Bazaar - Godfather of Indian e-commerce #SujeetKumar - Co-founder of Udaan Follow Sujeet here:- Twitter https://twitter.com/Sujeet_fk Linkedin https://www.linkedin.com/in/sujeet-kumar-90039b16
#ViditAatrey - Co-founder of Meesho Follow Vidit here:- Twitter https://twitter.com/viditaatrey Linkedin https://www.linkedin.com/in/vidit-aatrey-a3639120
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