

#2011
Mentioned in 13 episodes
The Friction Project
How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
Book • 2024
The Friction Project by Robert I. Sutton and Huggy Rao focuses on the concept of friction in organizations, highlighting both its positive and negative aspects.
The authors provide tools and strategies for identifying, assessing, and addressing friction, including 'friction forensics' and a 'help pyramid.
' They delve into common friction troubles such as oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.
The book emphasizes the importance of leaders acting as 'friction fixers' to improve communication, cooperation, and collaboration, and to maintain a productive workplace culture.
The authors provide tools and strategies for identifying, assessing, and addressing friction, including 'friction forensics' and a 'help pyramid.
' They delve into common friction troubles such as oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.
The book emphasizes the importance of leaders acting as 'friction fixers' to improve communication, cooperation, and collaboration, and to maintain a productive workplace culture.
Mentioned by

























Mentioned in 13 episodes
Mentioned by 

as the co-author of a new book, 'The Friction Project', which offers guidance on workplace problem-solving.


Adam Grant

176 snips
How to become a "friction-fixer" with Bob Sutton
Mentioned by ![undefined]()

and 

as the authors of a new book, discussing how to reduce bad friction and increase good friction in organizations.

Anne Morriss


Frances Fry

167 snips
Sunday Pick: Friction 101: How to make the right things easier and wrong things harder | Fixable
Mentioned by 

as a new book co-authored with Bob Sutton.


Matt Abrahams

134 snips
131. Friction Fixing: How to Use Obstacles to Your Advantage
Co-authored by Bob Sutton and Hagi Rao, exploring how smart leaders can leverage friction for better outcomes.

78 snips
How to Reduce the Friction that Hurts You — and Harness the Friction that Helps
Mentioned by 

as 

's latest book, offering insights on workplace problems.


Adam Grant


Bob Sutton

45 snips
How to become a "friction-fixer" with Bob Sutton
Mentioned by 

as the basis for the podcast episode, focusing on strategies to mitigate oblivious leadership.


Dave Stachowiak

21 snips
667: The Way to Handle Oblivious Leadership, with Robert Sutton
Mentioned by 

as 

's most recent book, co-authored with Huggy Rao.


Damon Klotz


Bob Sutton

20 snips
Bob Sutton on building a workplace with healthy friction and no assholes
Mentioned by ![undefined]()

as a book co-authored by ![undefined]()

and Huggy Rau, documenting their seven-year research on workplace friction.

Lisa Leong

Robert Sutton

14 snips
How to be a friction fixer
Recommended by ![undefined]()

for insights on dealing with friction in the workplace.

Kurt Nelson

11 snips
2024's Best Books to Transform Work, Life, and Thinking
Mentioned by 

as one of his eight books, highlighting the concept of constructive friction in organizations.


Bob Sutton

The universal hack: Why the friction principle applies everywhere | Bob Sutton for Big Think+
Mentioned by 

as a book co-authored with Huggy Rao, exploring the concept of friction in organizations.


Bob Sutton

Surviving Assholes and Building Better Organizations with Bob Sutton 7 | 14
Mentioned by 

as their new book about good and bad friction.


Bob Sutton

The playbook for fixing toxic culture, pointless friction, and broken systems | Bob Sutton (Stanford, NYT bestselling author)
Recommended by 

as a fantastic read.


Greg Satell

Bob Sutton: Rule #1 - Don’t Be An Asshole
Mentioned by ![undefined]()

and ![undefined]()

as the topic of their conversation, focusing on how smart leaders can make the right things easier and the wrong things harder.

Gregor Thuswaldner

Robert Sutton

7. Good vs. Bad Friction in Higher Education: A Conversation with Robert Sutton
Mentioned by 

as a book co-authored by 

and Hagi Rao.


Shankar Vedantam


Bob Sutton

Innovation 2.0: Shortcuts and Speed Bumps
Mentioned by 

as a new book where Robert I. Sutton studies the concept of flat catchers.


Rachel Johnson

Flak Catchers