#2777

Mentioned in 23 episodes

The Friction Project

How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

Book • 2024

The Friction Project by Robert I. Sutton and Huggy Rao focuses on the concept of friction in organizations, highlighting both its positive and negative aspects.

The authors provide tools and strategies for identifying, assessing, and addressing friction, including 'friction forensics' and a 'help pyramid.

' They delve into common friction troubles such as oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.

The book emphasizes the importance of leaders acting as 'friction fixers' to improve communication, cooperation, and collaboration, and to maintain a productive workplace culture.

Mentioned by

Nelson Repenning

Michael Bungay-Stanier

Mentioned in 23 episodes

Mentioned by

Huggy Rao

when summarizing a central idea from his recently released book about reducing unnecessary additions at work.

293. 5 Leadership Lessons From Stanford: Me2We 2026

Mentioned by

Adam Grant

as the co-author of a new book, 'The Friction Project', which offers guidance on workplace problem-solving.

ReThinking: How to become a "friction-fixer" with Bob Sutton

Mentioned by

Anne Morriss

and

Frances Fry

as the authors of a new book, discussing how to reduce bad friction and increase good friction in organizations.

Sunday Pick: Friction 101: How to make the right things easier and wrong things harder | Fixable

Mentioned by

Matt Abrahams

as a new book co-authored with Bob Sutton.

131. Friction Fixing: How to Use Obstacles to Your Advantage

Mentioned as

Bob Sutton

's latest book, discussing how leaders make the right things easier and the wrong things harder.

How to Scale What’s Working at Your Company

Co-authored by Bob Sutton and Hagi Rao, exploring how smart leaders can leverage friction for better outcomes.

How to Reduce the Friction that Hurts You — and Harness the Friction that Helps

Mentioned by

Anne Morriss

and

Frances Frei

as the new book by their guests about reducing bad friction and increasing good friction at work.

Friction 101: How to make the right things easier and wrong things harder (w/ Bob Sutton and Huggy Rao) (re-release)

Recommended by

Nelson Repenning

as complementary to their own work, focusing on obstacles to organizational productivity.

#317 How to Reengineer Your Business Processes with Nelson Repenning, Distinguished Professor at MIT Sloan & Don Kieffer, Senior Lecturer in Operations Management at MIT Sloan

Mentioned by

Adam Grant

as

Bob Sutton

's latest book, offering insights on workplace problems.

How to become a "friction-fixer" with Bob Sutton

Mentioned by

Michael Bungay-Stanier

as the latest book by

Robert Sutton

on the topic of friction in organizations.

Friction. Good or Bad in Change? | Robert Sutton | Modern Change Management & Leading Change

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