#3324
Mentioned in 13 episodes
The Friction Project
How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
Book • 2024
The Friction Project by Robert I. Sutton and Huggy Rao focuses on the concept of friction in organizations, highlighting both its positive and negative aspects.
The authors provide tools and strategies for identifying, assessing, and addressing friction, including 'friction forensics' and a 'help pyramid.
' They delve into common friction troubles such as oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.
The book emphasizes the importance of leaders acting as 'friction fixers' to improve communication, cooperation, and collaboration, and to maintain a productive workplace culture.
The authors provide tools and strategies for identifying, assessing, and addressing friction, including 'friction forensics' and a 'help pyramid.
' They delve into common friction troubles such as oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.
The book emphasizes the importance of leaders acting as 'friction fixers' to improve communication, cooperation, and collaboration, and to maintain a productive workplace culture.
Mentioned by
Mentioned in 13 episodes
Mentioned by 
Adam Grant as the co-author of a new book, 'The Friction Project', which offers guidance on workplace problem-solving.
Adam Grant as the co-author of a new book, 'The Friction Project', which offers guidance on workplace problem-solving.
176 snips
How to become a "friction-fixer" with Bob Sutton
Mentioned by Anne Morriss and 
Frances Fry as the authors of a new book, discussing how to reduce bad friction and increase good friction in organizations.
Frances Fry as the authors of a new book, discussing how to reduce bad friction and increase good friction in organizations.
167 snips
Sunday Pick: Friction 101: How to make the right things easier and wrong things harder | Fixable
Co-authored by Bob Sutton and Hagi Rao, exploring how smart leaders can leverage friction for better outcomes.
78 snips
How to Reduce the Friction that Hurts You — and Harness the Friction that Helps
Mentioned by 
Dave Stachowiak as the basis for the podcast episode, focusing on strategies to mitigate oblivious leadership.
Dave Stachowiak as the basis for the podcast episode, focusing on strategies to mitigate oblivious leadership.
21 snips
667: The Way to Handle Oblivious Leadership, with Robert Sutton
Mentioned by Lisa Leong as a book co-authored by Robert Sutton and Huggy Rau, documenting their seven-year research on workplace friction.
14 snips
How to be a friction fixer
Mentioned by 
Bob Sutton as a book co-authored with Huggy Rao, exploring the concept of friction in organizations.
Bob Sutton as a book co-authored with Huggy Rao, exploring the concept of friction in organizations.
Surviving Assholes and Building Better Organizations with Bob Sutton 7 | 14
Mentioned by Bob Sutton as one of his eight books, highlighting the concept of constructive friction in organizations.
Bob Sutton as one of his eight books, highlighting the concept of constructive friction in organizations.
The universal hack: Why the friction principle applies everywhere | Bob Sutton for Big Think+
Mentioned by Gregor Thuswaldner and Robert Sutton as the topic of their conversation, focusing on how smart leaders can make the right things easier and the wrong things harder.
7. Good vs. Bad Friction in Higher Education: A Conversation with Robert Sutton
