Robert Sutton, an organizational psychologist and professor at Stanford, discusses strategies to combat oblivious leadership. They explore how power and privilege can lead to cluelessness and the importance of reception over transmission. They also discuss concepts like Management by Walking Around and flexing the hierarchy for effective leadership. Additionally, they highlight the power of friction fixing and optimism in improving processes. Check out the Friction Project and related episodes.

Authors and professors Huggy Rao and Robert Sutton discuss strategies for smart leaders to make the right things easier and the wrong things harder. They explore the Trustees Mindset, Subtraction Mindset, and the dynamics of being a 'friction fixer' in organizations, emphasizing the balance between addressing challenges and driving progress.

Robert Sutton, an organizational psychologist and Stanford professor, dives into his book, The Friction Project, discussing the difference between good and bad friction in organizations. He shares how leaders can enhance productivity by recognizing and addressing unnecessary friction points in higher education. Sutton emphasizes the importance of collaboration and simplifies bureaucratic processes to foster creativity. He advocates for thoughtful decision-making and shares actionable strategies for academic leaders to create a supportive and efficient environment.