Robert Sutton

In this engaging discussion, Robert Sutton, an organizational psychologist and Stanford professor, dives into the nuances of oblivious leadership. He highlights how privilege can blind leaders to team struggles and stresses the importance of active listening. Sutton shares strategies such as measuring the balance between leaders' statements and questions to foster better communication. Through personal anecdotes and case studies, he illustrates how leaders can cultivate greater awareness and empathy, ultimately transforming their approach to effective leadership.

Authors and professors Huggy Rao and Robert Sutton discuss strategies for smart leaders to make the right things easier and the wrong things harder. They explore the Trustees Mindset, Subtraction Mindset, and the dynamics of being a 'friction fixer' in organizations, emphasizing the balance between addressing challenges and driving progress.

Robert Sutton, an organizational psychologist and Stanford professor, dives into his book, The Friction Project, discussing the difference between good and bad friction in organizations. He shares how leaders can enhance productivity by recognizing and addressing unnecessary friction points in higher education. Sutton emphasizes the importance of collaboration and simplifies bureaucratic processes to foster creativity. He advocates for thoughtful decision-making and shares actionable strategies for academic leaders to create a supportive and efficient environment.