

Bob Sutton: Rule #1 - Don’t Be An Asshole
Jan 20, 2025
Bob Sutton, a Stanford Business School professor and bestselling author, shares his insights on cultivating positive work environments while avoiding toxic behaviors. He recounts his unique journey from a pizza shop to academia, emphasizing the impact of personal relationships and randomness in his career. Sutton discusses the importance of evidence-based management and the effects of leadership styles on employee morale. He also highlights the founding of Stanford's D School, where creativity thrives within constraints, and the vital role of humility in academic success.
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Leadership as Light Bulbs
- Leadership explains a modest percentage of organizational performance yet matters enormously.
- Leaders can be like light bulbs: most work well, but broken ones must be replaced to avoid harm.
Pizza Shop Management Lessons
- Bob Sutton started as a pizza delivery boy and rose to night manager while often being stoned at work.
- He learned valuable management lessons from both good and bad managers in that high-energy pizza shop environment.
Re-energize Staff with Respect
- To re-energize staff, first be competent and respectful, understanding both the work and people.
- Slow down and listen before making changes, whether in a bar or a large corporation.