Mentioned by
Mentioned in 7 episodes
Mentioned by Hagi Rao while discussing their previous work on organizational excellence.
78 snips
How to Reduce the Friction that Hurts You — and Harness the Friction that Helps
Mentioned by 
Damon Klotz as one of 
Bob Sutton 's books, highlighting its focus on leadership and organizational change.
Damon Klotz as one of Bob Sutton 's books, highlighting its focus on leadership and organizational change.
20 snips
Bob Sutton on building a workplace with healthy friction and no assholes
Mentioned by Robert Sutton as a book he co-authored in 2014, discussing companies that scaled up successfully.
14 snips
How to be a friction fixer
Mentioned by 
Chris Hill as the author of the best-selling book, "Scaling Up Excellence: Getting to More Without Settling for Less."
Chris Hill as the author of the best-selling book, "Scaling Up Excellence: Getting to More Without Settling for Less."
Retail, Video Games, and Scaling Up Excellence
Mentioned by Robert Sutton as a previous book co-authored with Huggy Rao, discussing the challenges of scaling excellence in organizations.
7. Good vs. Bad Friction in Higher Education: A Conversation with Robert Sutton
