Razorpay CEO Harshil Mathur talks about deliberate culture, building to a need, and the principles of product development

1

Introduction

00:00 • 2min

2

Razorpay - A Money Movement Company?

02:20 • 4min

3

How Do We Manage Recurring Subscriptions in India?

06:10 • 3min

4

Razer Pay - How Much Venture Capital Do You Have?

08:56 • 3min

5

Razor Pay - Your Family History and How Did You Get Into Entrepreneurship?

11:38 • 5min

6

Your First Job Was With Schlumberger

16:10 • 2min

7

How Did You and Shashank Start Razor Pay?

18:25 • 6min

8

How to Build a Social Crowdfunding Platform

24:05 • 4min

9

Y Combinator and Squid Dong

27:38 • 4min

10

Is It a Shank to Leave Your Job and Come Down?

31:45 • 1min

11

Product Velocity and Product Penetration

33:13 • 5min

12

Is There a Product That Has Failt?

37:50 • 2min

13

Fintech - When to Sunset a Product or to Stop Working on It?

40:14 • 3min

14

The Emotional Side of Building a Product

43:43 • 2min

15

The Worst Part of Selling to Education Institutes

45:47 • 2min

16

The YC Philosophy of Build Something People Want

48:03 • 2min

17

What Drives and Motivates You on a Daily Basis?

49:35 • 5min

18

The Five People That You Spend Most Time With Are All Working at Razor Pay

54:48 • 2min

19

The Importance of Culture and Razor Paste

56:20 • 5min

20

Do You Believe in Codifying or Is This More Fluid and Organic That Culture Is Important?

01:01:06 • 2min

21

Are There Any Great Open-Ended Questions That You Ask People to Assess

01:03:18 • 2min

22

How Many Investors Did You Pitch to Before You Got Your First Investor?

01:04:57 • 2min

23

Don't Build Your Business for Fundraising

01:07:10 • 4min

24

What Are Your Most Critical Meetings Every Week?

01:11:11 • 2min

25

The Biggest Value I Add to the Company

01:13:01 • 2min

26

How Do You Track Your Customer Satisfaction?

01:15:02 • 2min

27

How to Get Back on Track With Your NPS Core

01:17:29 • 2min

28

What Are Some of the Adjectives That Your Colleagues Would Use to Describe You

01:19:14 • 2min

29

How Do You Manage to Avoid the Sunk Cost Bias?

01:21:16 • 3min

30

What's Your Most Reliable Method to Give You Feedback

01:24:30 • 2min

31

How Do You Feel When Someone Asks You for Feedback?

01:26:13 • 2min

32

What Focus Mode Looks Like for You

01:28:02 • 2min

33

How Happy Are You With Life?

01:30:11 • 3min