
Razorpay CEO Harshil Mathur talks about deliberate culture, building to a need, and the principles of product development
First Principles
How Do We Manage Recurring Subscriptions in India?
The average decline rate of a transaction in India was as high as 30% while in the UK back then it was around 8%. That's pretty bad. I think we are now at a level of around 15% declines, but there are certain segments that the decline is still very high. So where there is no stable Wi-Fi or broadband? Yes. There the decline rate goes ashigh as 30, 40% still because our connectivity issues are still veryHigh. But when you bring it where the internet connection is all sorted, you have a Wi-Fi at home and everything. Then the decline rate going down to less than 50%. It has gone down significantly. But there is some
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