Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
Introduction
00:00 • 2min
How Do You Understand Consumer Behavior in the Food Service Industry?
02:00 • 2min
What Food Service Operators Will Face Over the Next Few Years?
03:38 • 2min
How to Unpack a Value Proposition in a Restaurant?
05:24 • 2min
What Kinds of Experiences Are Valued by Customers?
07:47 • 3min
How Important Is Social Media in Building Word of Mouth?
10:18 • 2min
Is There a Demise of Instagram?
11:53 • 2min
The Biggest Pitfall in Restaurant Marketing
13:53 • 5min
Illumina Intelligence - What's Your Role?
19:14 • 2min
The Keys to Designing an Incredible Bespoke Survey
21:05 • 2min
The Challenges of Providing the Best Value to Clients
22:39 • 2min
Research Can Deliver Incredible Value to a Business
24:39 • 2min
How to Use Digital Data to Understand Customers
26:43 • 3min
Crosstail - What Are the Different Moments That You Can Provide Customers?
30:06 • 2min
Slurp - What's Your Strategy for Collecting Customer Feedback?
31:50 • 5min
How to Offer a Richer Customer Experience
36:25 • 2min
Do You Know How to Make Coffee?
38:20 • 4min