
Understanding consumer behaviour
5THWAVE - The Business of Coffee and Hospitality
00:00
How to Unpack a Value Proposition in a Restaurant?
Consumers are looking for value with inflation eating away at their consumption power. In some areas, what that's doing is it's pushing a lot of the middle of the road establishments out. What I really recommend is to try and see who your core customer is and what they want. And being in everything for every body type of establishment is becoming increasingly difficult.
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