Engineering Enablement by Abi Noda

Common pitfalls in adopting engineering metrics | Mojtaba Hosseini (Zapier)

Jul 6, 2022
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ADVICE

Tailor Metrics to Teams

  • Adapt metrics to each team's specific needs and goals.
  • Ask teams about their pain points and desired outcomes to guide metric selection.
ANECDOTE

Ambiguity Meter Example

  • A small, newly formed team used an "ambiguity meter" to gauge their understanding of goals.
  • This simple metric helped them communicate with their product manager and improve their roadmap.
INSIGHT

Visualize Work

  • Making work visible is the crucial first step to gathering useful data.
  • Implement an intake process to capture all work, regardless of its source.
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