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Engineering Enablement by Abi Noda
Common pitfalls in adopting engineering metrics | Mojtaba Hosseini (Zapier)
Jul 6, 2022
46:03
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Quick takeaways
- Categorize metrics into customer metrics, teamwork load metrics, team performance metrics, SLAs, and happiness and engagement for better alignment with team goals.
- Adopt metrics based on team context and needs, evolving over time to align with goals and maturity level.
Deep dives
Categorizing Metrics for Engineering Teams
Teams can benefit from categorizing different metrics to address specific audience needs and use cases. By identifying the five categories of metrics - customer metrics, teamwork load metrics, team performance metrics, SLAs, and happiness and engagement - teams can better align metrics with their unique requirements and goals. This categorization helps teams focus on selecting the most relevant metrics for their specific needs.
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Listen to the best highlights from the podcasts you love and dive into the full episode