

Common pitfalls in adopting engineering metrics | Mojtaba Hosseini (Zapier)
Jul 6, 2022
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Tailor Metrics to Teams
- Adapt metrics to each team's specific needs and goals.
- Ask teams about their pain points and desired outcomes to guide metric selection.
Ambiguity Meter Example
- A small, newly formed team used an "ambiguity meter" to gauge their understanding of goals.
- This simple metric helped them communicate with their product manager and improve their roadmap.
Visualize Work
- Making work visible is the crucial first step to gathering useful data.
- Implement an intake process to capture all work, regardless of its source.