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Common pitfalls in adopting engineering metrics | Mojtaba Hosseini (Zapier)

Engineering Enablement by Abi Noda

CHAPTER

Is There Resistance to Metrics?

I see two categories of resistance. One is where they fundamentally disagree with using data to measure engineering work. They have seen it be used improperly. The other category is actually teams that go, oh, we would love to, but we just don't have time. That really resonates because if you've read the book, The Phoenix Project, that's exactly a metrics and making work visible are the ways to get out of that vicious cycle of being very busy.

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