In one case, a team was releasing software that wasn't making it into production. The pain point for both the development and operation teams was how to measure their progress. Dora's data visualization tool helped them find ways to fix this problem.
In this interview, Mojtaba Hosseini (Director of Engineering at Zapier) talks about how to approach using metrics, pitfalls teams run into, and the common evolution teams go through as they adopt metrics.