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Common pitfalls in adopting engineering metrics | Mojtaba Hosseini (Zapier)

Engineering Enablement by Abi Noda

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Data Driven Decision Making - The First Obstacle

The first obstacle really was an internal one. I had been an engineer for 15 years and knew the perverse incentives that can come in from metrics. So it wasn't just that I had to overcome myself and my resistance, but there was understandable resistance across the organization. It took nearly two years until we realized that data is actually helping the teams themselves."

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