

Ep 217: Creating Value For Next-Generation Clients By Focusing On Actions Over Projections with Sophia Bera
20 snips Feb 23, 2021
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Built A Small Virtual RIA
- Gen Y Planning serves about 96 families with a small virtual team led by Sophia Bera and a lead planner.
- The firm intentionally built remote roles and promoted internally to scale service while remaining location-independent.
Hired A Military-Spouse Lead Planner
- Sophia hired Ashley, a military spouse, and found military spouses make reliable remote hires who value location independence.
- That hire enabled continuity despite relocations and strengthened the virtual team model.
Increase Recurring Revenue
- Experiment with lowering the upfront planning fee while increasing the monthly retainer to grow recurring revenue.
- This reduces reliance on landing new clients every month and stabilizes cash flow.