Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
Introduction
00:00 • 2min
A Professional Public Speaker and Author, How Would You Succinctly and Wittily What You Do?
02:02 • 4min
What Is a Periscope?
05:39 • 2min
Periscope Is Going to Be Huge
07:23 • 5min
My Fucking Social Medio Space Is Mine
12:15 • 3min
Is There a Lot of Overlap Between Customer Service and Sales?
15:21 • 2min
The Lifetime Value of a Customer
17:22 • 6min
Education, Trust, Loyalty
23:10 • 2min
Do You Have a Fuck Ang Brain?
25:35 • 3min
Tires to Go - What's Your Problem?
28:32 • 6min
Customer Service - Is That a Good Idea?
34:17 • 5min
The M F Ceo Podcast
39:10 • 3min
Don't Treat Your Front Line People Like Shit
42:17 • 5min
How to Create a Customer Service Report in the Digital Age
47:27 • 4min
The Most Successful Salespeople Do
51:40 • 2min
The Secret to Customer Service and Culture Building
54:01 • 5min
The Best Book on Customer Service You'd Ever Read
58:49 • 4min