Customer Service 101, with Andy Frisella - MFCEO10
REAL AF with Andy Frisella
00:00
The Lifetime Value of a Customer
Insurance agent Ben Andy talks about the importance of customer service. He says it's a mentality that you have to embody and pound into your employee's head. Service is more important than day-to-day sales, he says. The best way to retain customers is by providing them with great service.
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Transcript
