ben: My whole life, ihave faced challenge and adversity. Been in sales a long time, been kicked in the teeth, but have been blessed to be surrounded by people who hve been there to pick me up. Stour question the day is how fucking cool is periscope? Dude? Is that not the coolest damn ap ever it's absolutely incredible. So guys, i was thinking i wanted to start something new on the podcast. Ah, just switch gears a little bit. We're going to talk about some of our favourite sports stars from around the world.
Customer service is not about making a sale today. It is about forging a relationship and building loyalty over a lifetime. From the supreme importance of solving problems and finding solutions to the proven formula of education, trust, and loyalty, Andy Frisella shares his thoughts on the essentials of customer service.