Ephram: Periscope is unlike any other, ah, social media platform out there. It's a live broadcast. You can interacti people, you know, and it shows what's going on in live, real time. Ephram: What i think is cool about it is that,you know, you can't fake it.
Customer service is not about making a sale today. It is about forging a relationship and building loyalty over a lifetime. From the supreme importance of solving problems and finding solutions to the proven formula of education, trust, and loyalty, Andy Frisella shares his thoughts on the essentials of customer service.