S2 E8: Eli interviews Gina Parrelli: A Subscription and Retention Deep Dive

1

Introduction

00:00 • 2min

2

How Did Oly Pop Get Into Subscription?

01:38 • 4min

3

A Great Way to Grow Your Apps

05:41 • 2min

4

Winter Solar - I Loved the Integrations

08:04 • 3min

5

Do You Want to Exclude Subscribers?

10:58 • 3min

6

Is There Any Value Other Than Monthly Subscription?

13:37 • 2min

7

Experience Engine

15:57 • 3min

8

Cancellation Surveys Are So Telling, Right?

19:20 • 2min

9

Can We Have a Subscription That Keeps Getting Cheaper Every Month?

21:13 • 2min

10

Is Clavio Ready to Roll Out Next Year?

23:32 • 2min

11

What's the Ideal Upsell From a Mascara?

25:10 • 4min

12

How to Get a Better Understanding of Customer Behavior

29:14 • 2min

13

Predictive Next Order Date Models - How Do You Do It?

31:29 • 3min

14

Is There a Customer Journey?

34:42 • 2min

15

The Customer Portal - I Love It!

36:29 • 2min

16

Are You Not Feeling XYZ?

38:43 • 3min

17

Is There a Subscription Use Case?

41:51 • 2min

18

What Doesn't Lie on Subscription?

43:37 • 3min

19

Subscriptions Are the Seasiest, but Biggest Brands

46:45 • 2min

20

Socks

48:17 • 2min

21

12 Reasons Why You Should Get on Ollie Pop Subscription

50:31 • 2min

22

My Lease Is a Subscription

52:28 • 2min

23

How to Build a Relationship With Your Addicts

54:02 • 2min