S2 E8: Eli interviews Gina Parrelli: A Subscription and Retention Deep Dive
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Is There a Customer Journey?
Jones: We need more sophisticated robots even than we've got now. The other thing to think about is like, yeah, you're absolutely right. Like our hero skew, our miracle balm, people finish that a month to three, four, five, six months. Mascara once a month. So it's like you have these different product categories that are entirely different.
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