2min chapter

Down To Chat cover image

S2 E8: Eli interviews Gina Parrelli: A Subscription and Retention Deep Dive

Down To Chat

CHAPTER

The Customer Portal - I Love It!

I think that the key thing there is like really training the customer on how to use your subscription platform. And I think it's been kind of fascinating to see like logins like increased dramatically month over month and people start to get more comfortable in their portal. The third question which we'll get to is if you don't want to discount, is there a cool way to do a subscription without discounting? So let's run it back and start from the beginning.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode