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S2 E8: Eli interviews Gina Parrelli: A Subscription and Retention Deep Dive

Down To Chat

CHAPTER

The Customer Portal - I Love It!

I think that the key thing there is like really training the customer on how to use your subscription platform. And I think it's been kind of fascinating to see like logins like increased dramatically month over month and people start to get more comfortable in their portal. The third question which we'll get to is if you don't want to discount, is there a cool way to do a subscription without discounting? So let's run it back and start from the beginning.

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