

Standing up and scaling Product Ops
May 5, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Introduction
00:00 • 2min
The Two Minute Highlight Reel of My Career
01:55 • 2min
The Transition to Product Management at Learn Lite
03:35 • 5min
The Breakdown of Communication at Learnline
08:09 • 4min
The Business's Lost Confidence in the Product Team
12:31 • 3min
The Effects of Confluence on Product Help
15:43 • 2min
The Importance of Formal Communication in Product Management
17:56 • 4min
How to Collect Customer Feedback Effectively
22:01 • 4min
How to Define Value for Your Business
26:06 • 2min
The Importance of Product Operations
28:12 • 2min
How to Communicate With Customers and Support
29:59 • 4min
How to Tell a Product to Your Audience
33:34 • 4min
The Importance of Audience Specific Communication
37:45 • 2min
The Importance of Product Hubs in SaaS Business
40:08 • 2min
How to Measure the Effectiveness of Product Ops
41:42 • 3min
How to Stand Up Product Operations
44:59 • 4min
How to Reduce Bottlenecks in Product Operations
49:15 • 5min
How to Use the Jobs to Be Done Theory and Business Model Canvas in Product Development and Strategy Processes
54:03 • 3min
Cobalt's a Framework for Product Management
56:37 • 2min
The Role of Product Operations in Startups
58:23 • 5min
How to Launch Awesome Slack
01:03:09 • 2min