Standing up and scaling Product Ops
The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops
How to Communicate With Customers and Support
I think a lot of it is that it's almost, it's as much maybe more of a people problem than a tooling problem sometimes. If you could be the most passionate person in the world, but if the other side isn't getting what you're talking about, it's wasted. I've done a lot more of this at Cobalt where we're now because communication is such an important part. Product operations have to be great storytellers. You know, they have to listen. They have to talk about what they're building. And even if they don't believe you, then who else is going to get people excited about this latest thing that we have just built? That
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