4min chapter

The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops cover image

Standing up and scaling Product Ops

The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops

CHAPTER

How to Collect Customer Feedback Effectively

"There's just so many opportunities. I feel like startups maybe die more from bloat, from just building every request that comes in than from having too much focus," he says. "We will get so much requested to us that we have to start prioritizing and even validating this." Colbalt has a process whereby an idea is very quickly accepted or rejected based upon those three criteria. 'If you're not going to achieve it in the next 12 months, there's no point even kind of keeping it on your, on your board'

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