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Standing up and scaling Product Ops
The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops
The Effects of Confluence on Product Help
One of the first things that we spent a little bit of time on was producing what I, what I called product help. So this was, it was built in confluence. It was a set of pages that pulled together the important information and put it all together in a space that is easily accessible. We were using teams and just chat after chat channel after channel was just, you know, mix match of requests and ideas and things like that. You know, there was a lot of communication that was also then being lost in all of that. That noise was just drowning out all of the things that we could actually kind of do.
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