VUX World

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

Sep 6, 2022

01:05:45

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Highlights

AI Chapters

Episode notes

What's the Core Principle of AI?

04:24

Getting Around to Transactional Business Transformational Use Cases

04:50

How Can We Leverage That Data to Drive Better Customer Experiences?

03:36

Introduction

5min

Conversational UI

4min

What's the Core Principle of AI?

4min

The Language of Orchestration

4min

How Can We Leverage That Data to Drive Better Customer Experiences?

4min

Conversational AI - Conversational Transformation

2min

Getting Around to Transactional Business Transformational Use Cases

5min

Can I Put Flooring Into a Disposable Dumpster?

3min

How Do You Approach Making Conversational AI Easier?

2min

10.

Getting on the Racetrack

5min

11.

How Do You Ascertain People's Personal Preferences?

3min

12.

Designing a Conversation Using Rewards Based Algorithms

4min

13.

Are You Not Thinking Big Enough?

5min

14.

I'm in the HTML Phase of Conversational AI, Right?

3min

15.

What's the Magic Quadrant of RFPs?

3min

16.

Conversational Interfaces - The Real Challenge of a Songwriter

2min

17.

I'm Going on Holiday and I've Lost My Credit Card?

4min

18.

The Age of Invisible Machines

2min

19.

VUx at Voice22 - VUX at Voice20 - Pre-Order on Wiley.com

2min

OneReach.AI featured as a Leader in Gartner's Magic Quadrant for Enterprise Conversational AI platforms this year. However, when compared to other platforms out there, there's something distinctly different about the OneReach.AI approach.

Yes, there's a big focus on conversational AI technologies, however, there's just as much (if not more) focus on business process automation. The types of use cases the platform enables are truly transformative and we could all learn a lot about the OneReach automation and AI philosophy. And that's what we're going to do today, with Kevin Fredrick, Managing Partner, OneReach.AI

Buckle up.

Up your CX maturity in this free workshop with yours truly and Cognigy. Find out more: https://vux.world/cognigy

Find out more about VUX @ VOICE22 presented by Kore AI: www.voicesummit.ai and save 20% on tickets with the code VUX20

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VUX World

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

What's the Core Principle of AI?

Getting Around to Transactional Business Transformational Use Cases

How Can We Leverage That Data to Drive Better Customer Experiences?

Get the Snipdpodcast app

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Discoverhighlights

Save anymoment

Share& Export

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