4min chapter

VUX World cover image

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

VUX World

CHAPTER

How Can We Leverage That Data to Drive Better Customer Experiences?

There's more information being shared in conversations that is unstructured than there is with CRMs. If you own the pipes, now you have visibility into all that data. How can we how can we leverage that to drive better customer experiences and operational outcomes?

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