Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI
VUX World
00:00
Designing a Conversation Using Rewards Based Algorithms
It's hard to know exactly how accurate the NLU was and what channel we decided to use. The only way to solve this is not by having opinions on what people want, it's by using an event based system that allows you to organize those into cohorts of peoplebased on different attributes. "These are all paints on a palette, right? And as these artists start to become more capable of painting, hopefully you can see how that kind of solves this issue," he says.
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