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Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

VUX World

00:00

Getting on the Racetrack

In 90 minutes, a woman on our team named Annie built that prototype. It was her first job out of university where she was a biology student. If that same thing had to go through a dev cycle and scoping with telephony it would have taken a month or two. The easy stuff like speech recognition and NLU is just removed from being a priority. Now you can focus on the experience design which is how you deliver the business outcome.

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