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Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI
VUX World
Getting Around to Transactional Business Transformational Use Cases
Conversational use cases are beginning to move more towards transactional business transformative or business-automated stages. But it's all based on what's already currently there, APIs in the backend systems and current provision of those skill-building platforms that you mentioned. The right thing to do is actually to open your aperture and say, what systems do we have? What are their limitations? And who can we partner with to kind of fill in those gaps?
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