Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI
VUX World
00:00
How Do You Ascertain People's Personal Preferences?
CNN's John Defterios talks about the challenges of personalization in a conversational interface. How do you go about ascertaining people's personal preferences? And can you speak to any of the kind of analysis capabilities that are available to do this stuff and others? "Being able to study outcomes is the only way to make progress on optimizations"
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