Never Split the Difference: Negotiating As If Your Life Depended On It is considered one of the best books of all time on negotiation. Instead of focusing on economic theory or game theory, it focuses on practical techniques and psychological insight. Voss uses anecdotes from his career as an international hostage negotiator for the FBI to enliven the narrative while alternating with everyday business negotiation scenarios. We are thrilled to be joined by author Chris Voss to discuss his book.
