[S3E7] Never Split the Difference with Chris Voss
Business Books & Co.
00:00
The Black Swan Method
Use these pro active listening skills, which was a basis for the black swan method. Pull as much information out of them as fast as possible so that you can uncover their feelings about law and loss. And even if you're woman, neither late nit f m d j, voyce al, youhave to do to get it is drop your chin. If you articulate the other side's point of view, it leaves them speechless,. They got nothing to say. You don't get to be a hostage negotiator. So anybody can do it.
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