2Bobs—with David C. Baker and Blair Enns

Ten Set Pieces

Dec 1, 2021
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ANECDOTE

Personality Links To Scripted Selling

  • David observed cold-call salespeople score high on DISC 'I' and 'S'—they rely on scripts.
  • Consultative sellers need low 'S' and adaptability to think on their feet during chaotic calls.
ADVICE

Handle RFPs By Redirecting The Process

  • When a prospect mentions an RFP, respond: "We don't typically respond to RFPs."
  • Pause and use silence or offer an alternative meeting to regain control of the process.
ADVICE

Use A 'Policy' Statement To Politely Decline

  • State a boundary as policy: "It's our policy that..." to politely decline requests or gate access.
  • Use the policy card to gain leverage and avoid being pressured on price or timeline.
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