#628

Mentioned in 30 episodes

Difficult Conversations

How to Discuss What Matters Most

Book • 1999

This book provides a step-by-step approach to having tough conversations with less stress and more success.

It covers how to decipher the underlying structure of difficult conversations, raise tough issues without triggering defensiveness, manage strong emotions, and keep balance regardless of the other person's response.

The book is filled with examples from everyday life and addresses issues such as race, culture, gender, power, and communication via technology.

It is designed to help readers improve oral communication in personal, professional, and public life.

Mentioned by

Thomas Wedell-Wedellsborg

Cory Hixson

Mentioned in 30 episodes

Mentioned by

Tim Ferriss

as a book co-authored by

Sheila Heen

, Douglas Stone, and Bruce Patton, focusing on difficult conversations.

1,032 snips

#703: Sheila Heen — How to Master the Difficult Art of Receiving (and Giving) Feedback

Mentioned by

Charles Duhigg

as a book on difficult conversations.

779 snips

Charles Duhigg: How to Unlock the Secret Language of Connection

Mentioned by

Bryan Lawrence

for its guidance on handling difficult conversations.

687 snips

RWH044: How To Beat The Market w/ Bryan Lawrence

Mentioned by

Matt Abrahams

as the co-author of the book, highlighting its emphasis on understanding emotions in tough conversations.

425 snips

204. Tough Talks: Turn Tension Into Trust

Mentioned by

Tim Ferriss

as a New York Times bestselling author and expert in difficult conversations.

318 snips

#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge

Mentioned by

Shane Parrish

as a go-to book for people dealing with relationship or work problems.

249 snips

#57 Sheila Heen: Decoding Difficult Conversations

Mentioned by

Mike Schmitz

and

Cory Hixson

in the context of a previous Bookworm episode and note-taking strategies.

141 snips

188: Feel Good Productivity by Ali Abdaal

Mentioned by Speaker 1 as books co-authored by Sheila Heen, Douglas Stone, and Bruce Patton.

71 snips

#709: In Case You Missed It: November 2023 Recap of "The Tim Ferriss Show"

Recommended by

Spencer Greenberg

for addressing difficult conversations.

62 snips

Raising our happiness baseline (with Sasha Chapin)

Mentioned by

Dave Stachowiak

as a book that helps navigate difficult conversations.

59 snips

741: Getting Better at Transparency, with Minda Harts

Mentioned by

Mike Schmitz

in the context of communication and difficult conversations.

54 snips

197: Super Thinking by Gabriel Weinberg & Lauren McCann

Mentioned by

Dave Stachowiak

when discussing the importance of handling difficult conversations effectively in organizations.

38 snips

725: Leading with Humility: Three Shifts that Empower Others, with Joel Pérez

Recommended by

Melody Wilding

as a fantastic book that breaks down the nuances of difficult conversations.

38 snips

1038: Getting What You Need from Your Boss through Managing Up with Melody Wilding

Mentioned by

Matt Breitfelder

as a resource for de-escalating conflict in teams.

38 snips

Matt Breitfelder – Optimizing Investment Performance through Human Capital (Capital Allocators, EP.323)

Mentioned by

Dave Stachowiak

as a book he read 20 years ago, highlighting the key message that intent does not equal impact.

37 snips

655: How to Help Difficult Conversations Go Better, with Sheila Heen

Mentioned by

Mike Schmitz

as a book about difficult conversations, suggested by a guest for an upcoming podcast episode.

26 snips

194: I'd Like to Take a Mulligan

Recommended by

Dave Stachowiak

for improving human interactions.

18 snips

442: The Way to Be More Self-Aware, with Tasha Eurich

Mentioned by

Thomas Wedell-Wedellsborg

to illustrate the concept of contribution over blame in problem-solving.

17 snips

187. Reframing Your Problems with Thomas Wedell-Wedellsborg (Part 2)

Recommended by

Cory Hixson

due to his experiences in engineering education and navigating difficult conversations within academia.

16 snips

187: Difficult Conversations by Douglas Stone, Bruce Patton, & Sheila Heen

Recommended by

Dave Stachowiak

as a complement to the conversation about difficult conversations.

16 snips

708: Preparing for a Conversation with Someone You Don’t Trust, with Charles Feltman

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