After Words

Oscar Munoz, "Turnaround Time - Uniting an Airline and Its Employees in the Friendly Skies"

May 21, 2023

01:00:01

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Episode notes

Introduction

2min

The New Notice of Proposed Rulemaking

2min

The Cost of Modernization at the Airline

2min

The Negative View of Air Travel

3min

The Importance of Perception in an Airline CEO

2min

The Struggles of Differentiating Between Airlines

2min

How to See Through Low Morale Among United's Employees

3min

How I Boosted Morale Through the Lomor-Al

4min

The Power of Regaining Trust in Your Employees

3min

10.

How to Survive a Heart Attack

3min

11.

The Drama of a First Day at United

2min

12.

The Importance of a Relationship With a Flight Attendant

4min

13.

The Role of United's People in Your Recovery

2min

14.

The Importance of Listening to Employees

3min

15.

The Importance of Trust in Leadership

2min

16.

United's Commitment to Sustainable Aviation Fuel

4min

17.

The Need for a More General Sustainable Travel Revolution

2min

18.

The Barriers to Catering at United Airlines

2min

19.

The Importance of Heritage in Leadership

3min

20.

How United Survived a 93% Drop in Demand

5min

21.

The Importance of Discipline in the Workplace

2min

Former United Airlines CEO and chairman Oscar Munoz spoke about his efforts to revive the company and the future of aviation. He was interviewed by USA Today reporter Zach Wichter.

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After Words

Oscar Munoz, "Turnaround Time - Uniting an Airline and Its Employees in the Friendly Skies"

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