After Words

Oscar Munoz, "Turnaround Time - Uniting an Airline and Its Employees in the Friendly Skies"

May 21, 2023
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1
Introduction
00:00 • 2min
2
The New Notice of Proposed Rulemaking
02:07 • 2min
3
The Cost of Modernization at the Airline
04:34 • 2min
4
The Negative View of Air Travel
06:19 • 3min
5
The Importance of Perception in an Airline CEO
09:19 • 2min
6
The Struggles of Differentiating Between Airlines
11:44 • 2min
7
How to See Through Low Morale Among United's Employees
13:53 • 3min
8
How I Boosted Morale Through the Lomor-Al
16:30 • 4min
9
The Power of Regaining Trust in Your Employees
20:01 • 3min
10
How to Survive a Heart Attack
22:49 • 3min
11
The Drama of a First Day at United
25:49 • 2min
12
The Importance of a Relationship With a Flight Attendant
27:36 • 4min
13
The Role of United's People in Your Recovery
31:27 • 2min
14
The Importance of Listening to Employees
33:46 • 3min
15
The Importance of Trust in Leadership
37:09 • 2min
16
United's Commitment to Sustainable Aviation Fuel
39:14 • 4min
17
The Need for a More General Sustainable Travel Revolution
43:09 • 2min
18
The Barriers to Catering at United Airlines
45:23 • 2min
19
The Importance of Heritage in Leadership
47:03 • 3min
20
How United Survived a 93% Drop in Demand
50:30 • 5min
21
The Importance of Discipline in the Workplace
55:21 • 2min