2min chapter

After Words cover image

Oscar Munoz, "Turnaround Time - Uniting an Airline and Its Employees in the Friendly Skies"

After Words

CHAPTER

The New Notice of Proposed Rulemaking

The DOT recently announced a new Notice of Proposed rulemaking. It would require airlines to compensate passengers for delays or cancellations that are in the airline's control. I think we need to modernize some of the infrastructure that runs air space and that is air traffic control systems, he says.

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