4min chapter

After Words cover image

Oscar Munoz, "Turnaround Time - Uniting an Airline and Its Employees in the Friendly Skies"

After Words

CHAPTER

The Importance of a Relationship With a Flight Attendant

In the book, you talk about your relationship with one of the flight attendants for Nando. Can you just talk a little bit more about what that relationship meant to you? You know, a broader message to everyone. We all know someone that's been afflicted with disease or an illness. If somebody means something to you, send them a note. It doesn't have to be anything.

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