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Oscar Munoz, "Turnaround Time - Uniting an Airline and Its Employees in the Friendly Skies"

After Words

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The Drama of a First Day at United

I was relatively coherent in providing information about, you know, numbers and information for people to contact. But I also kept muttering, they tell me something under my breath and that, that something was, I don't have time for this. And so there was a lot of scramble to get that. The company got into a mode. They learned a little bit more about my situation. And then we did all the right things to announce and interim CEO as it's required. It was certainly dramatic moments in those early days. Yeah.

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