
Oscar Munoz, "Turnaround Time - Uniting an Airline and Its Employees in the Friendly Skies"
After Words
The Role of United's People in Your Recovery
In your book, Fernando says the United team was as responsible for his recovery as anyone else. "I think their level of engagement and support on not just this, but many other occurrences over the course of my tenure," he said. He added: "It's probably a really long love letter to the United employees"
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