The Jordan B. Peterson Podcast Chris Voss with Jordan and Mikhaila Peterson
35 snips
Jan 3, 2021 
Chris Voss, a former lead FBI hostage negotiator and author of 'Never Split the Difference,' joins Jordan and Mikhaila Peterson to share powerful negotiation strategies. He emphasizes the transformative role of tactical empathy in communication, contrasting it with traditional sympathy. Voss discusses the dangers of compromise and advocates for ethical negotiation that fosters long-lasting relationships. With insights into emotional anchoring and effective coaching, he illustrates how understanding emotions can lead to more collaborative outcomes in both personal and professional arenas.
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The Power of "No"
- Frame questions to elicit "no" responses for positive engagement.
- Saying "no" makes people feel safe and more open to discussion.
The Importance of "No" for Children
- The word "no" helps children establish autonomy and boundaries.
- It allows them to resist external control and maintain independence.
Tactical Empathy
- Use tactical empathy; understanding others' emotions is crucial, not agreeing.
- Identify and address negative emotions directly to diminish their impact.
