The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

The GPT effect: A new era of customer service

Mar 9, 2023
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1
Introduction
00:00 • 4min
2
Chat GPT - It's a Different Way of Doing Machine Learning
04:08 • 3min
3
The Future of AI and Generative AI
07:15 • 2min
4
Is Intercom the 'Blurding Edge' of Customer Service?
09:20 • 2min
5
The Perfect Use Case for AI and Customer Support
11:49 • 5min
6
Will This Technology Make You More Productive as a Copywriter?
16:48 • 2min
7
Intercom
19:06 • 3min
8
How to Measure the Cost of Open AI?
22:06 • 3min
9
Is Intercom the Next Big Thing?
24:43 • 2min
10
Is There a Way to Enhance the Customer Experience?
26:38 • 2min
11
How Do You Train Large Language Models?
28:19 • 2min
12
Data Privacy and the Data Accuracy Question That Talia Just Addressed
30:26 • 3min
13
What's the Future of Content Delivery?
33:55 • 2min
14
How AI Can Transform Life Sciences and Biotech
36:08 • 2min
15
Open AI - What's the Experience Like at Intercom?
38:07 • 3min
16
How Do You Measure the Success of Your AI?
40:47 • 2min
17
What's Next for Intercom?
42:36 • 2min
18
Is the Space Moving Really Fast?
45:02 • 2min
19
The Narrative Will Shift a Little Bit
46:52 • 2min
20
Will AI Assisted Customer Service Replace Human Jobs?
48:24 • 2min
21
Is There a Need for More Engineers?
50:04 • 2min
22
Is It Important to Vertically Integrate the Safety Functions of Large Language Models?
51:45 • 3min
23
Is Intercom Building Its Own Model?
54:57 • 2min
24
Chat GPT APIs - Are They Important for Your Business?
57:09 • 2min
25
Are You Looking for a Wind and Best in a Pre-Seed?
59:29 • 3min