The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

The GPT effect: A new era of customer service

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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How Do You Train Large Language Models?

I'm a big believer in the potential to supercharge that. How do we make sure everything we get will be correct? In different use cases, but in general, you don't want to provide around information to your like customers. So how do we ensure that in your kind of daily applications development? Maybe one just commented that I think I'll let Fergal kind of answer more specifically on intercom, which is how I think about these models being trained. And an example that I really like is that models are trained on enormous, enormous amounts of data.

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