The GPT effect: A new era of customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
00:00
How to Measure the Cost of Open AI?
Crystal: I have a chart in the tableau of our daily spend with open AI dot that we kind of we keep a nervous, a nervous watch on. We absolutely have to take cost into consideration here in a way that we don't with more traditional machine learning models. The advice I think that we would give an intercom is like, hey, try and get a market fast here because there's real value here for your customers that you can build and that you can unlock.
Transcript
Play full episode
