The GPT effect: A new era of customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Future of AI and Generative AI
Talia: We were starting to see a lot of momentum and reason to be excited about what was happening with large language models in particular. And I'd say, you know, it could be 50% within the next two years of a lot of our online interactions, content and media. Ethan: The implications of that, I think, are vast, including customer support, but broadly across a lot of information and knowledge work.
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