The GPT effect: A new era of customer service
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How Do You Measure the Success of Your AI?
I think, for a good time, an interesting point that actually ties the question from before, which was how do you measure the success of this? Because I think lots of companies will try a model or many and then the question will be, all right, well, which is best. The users are trying to achieve like lack of engagement, like quick resolution. And so I think they'll be probably a sort of met, metrizization of this, you know, kind of a measurement period where people come to sort of a standard.
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