The GPT effect: A new era of customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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How AI Can Transform Life Sciences and Biotech
I love that the concept of like the personalization and everyone having their own experience. You know, we went from like handcrafted goods to mass produced goods to now it's like mass personalization in a way that you've probably never seen before. This is like a totally new experience for everyone, which is super cool. Maybe I'll share one of the areas that actually I'm not spending time in. But I think is going to be wildly impactful and is really, really promising.
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